August 23, 2007 12:01 AM by Joe Blackmon
What’s the secret to the Parker Palm Springs’ five-star service? In
"Welcome to the Parker,"Sales staff Andrea Higgins reveals, "The thing
with hospitality is you kind of tell the guests what they want to hear,
and then you run and fix it afterwards."
New Catering Sales Manager Michael draw on that advice when he faces his biggest event to date, a special charity dinner for the Desert Cancer Foundation; however all does not go according to plan. Meanwhile, stand-up comic Retta fails to find the humor while vacationing with her nutritionist, Ashley, who’s on a mission to ensure they eat healthy. Welcome To The Parker airs on Bravo on Thursday, August 23 at 10 p.m. ET/PT.